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Poor care for dad 85

Story from nhs.uk

"Poor care for dad 85"

About: Glenfield Hospital

Left my dad in bed with no air mattress and already scoring 16 for pressure sores. Next day found he had slipped down the bed and he was told he would have to wait till hand over!!! All he seems to get is wait till hand over!! Now Wednesday and still waiting for air mattress!!!

No pressure cushion on chair!!! Left in chair for over 4 hours.

Having to try and be here for at least 1 meal rime as cannot cut his food up!!!

Disgusting!!

He is 85 have some respect

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Responses

Response from Glenfield Hospital 8 years ago
Glenfield Hospital

Submitted on 04/11/2015 at 15:33
Published on nhs.uk on 05/11/2015 at 01:31

Dear reviewer,

We are really sorry to hear about your Dad’s care, as this does not reflect the high standard of care we expect our patients to receive. We would like to look into your concerns to ensure your Dad is receiving the care he needs. To enable us to do so, please can you let us know which ward he is on at Glenfield and send his details (name, address and date of birth) to communications@uhl-tr.nhs.uk and we’ll ensure this is investigated.

Thank you for taking the time to post your comment. Your feedback is important to us as it will help us to improve our service for future patients.

Kind regards,

Communications team,

Leicester’s Hospitals

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