"Ward F5"

About: North Manchester General Hospital

I would like to thank all the staff for the efforts they make on a ward which through no fault of the staff lacks privacy and the modern situation you would hope for. Whilst visiting I felt the staff listened and helped visitors and patients at the same as performing medical duties without fuss . This instilled great confidence, so much so that it eased my visits. I always left the ward feeling my family member was receiving the best care possible.

I would like to offer some feed back that may be negative and constructive but in no way a slight on the staff, as they are amazing!

If I am honest and probably unrealistic

I would of liked a briefing on arrival of what surgery my family member had undergone and what the plan was, as we never had this information until the day of discharge.Whilist I am being unrealistic . I would like to say each bed really should be more private in the 21st century.

The most important comment I have is how impressed I was with the staff

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Responses

Response from North Manchester General Hospital

Thank you for taking the time to leave your comments we strive to achieve a high standard of care for all patients in line with Trust Values. We will pass your comments onto the Department/ward.

Grateful Thanks

The Pennine Acute NHS Trust