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My appointment at crosshouse about my tooth infection

Posted By mo j caine

"My appointment at crosshouse about my tooth infection"

About: Crosshouse Hospital / Oral and Maxillo-facial Surgery & Medicine

(as the patient),

I went with my wife for a pre opp appointment about an infection up in my gums at my teeth the only way they could get rid of the infection was to operate on my gums as my face has been swollen and sore now for at least 3 months, my visit was in june still no heard a thing from them to go into day surgery, any help would be appreciated thanks.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 09/11/2015 at 09:59
Published on Care Opinion at 13:55

picture of Eunice Goodwin

Dear mo j caine,

This does seem a long time considering your condition. I would like to help you but to do so I would need more details. Can you please contact me on 01563 826222 or email me at eunice.goodwin@aapct.scot.nhs.uk. I would need to know your name and date of birth and we can look into this for you. I am sorry you have had to wait so long. Pain in gums and teeth is second to none. Let’s see if we can sort this for you.

Kind regards

Eunice

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