"The Weak Link"

About: King's College Hospital (Denmark Hill)

King's College Hospital is a world class medical facility that offers excellent medical care through its dedicated medical and nursing staff.

However the elephant in the room is communication or the simple lack of it !

Communication between departments, consultants, other hospitals and agencies is frankly appalling, a perfect example of the left and right hand not knowing what it is doing.

The inability to communicate and coordinate activity would not be tolerated in the business world and it is not hard to see why so many hospitals are in the red.

Story from NHS Choices

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Responses

Response from King's College Hospital (Denmark Hill)

Further to your experience of high standards of clinical care but poor administrative systems within haematology it would be helpful to receive some examples that we can ask senior managers to respond to. Please consider providing some additional information to us via the pals website kch-tr.pals@nhs.net