"Recent Visit to clinic"

About: Hairmyres Hospital / General Surgery

(as the patient),

I recently visited the Clinical Physiologist's Respiratory Laboratory with Maureen. I cannot give her enough praise for the great work she is doing there. I was very uneasy and nervous about the procedure and she helped set me at ease. She was very caring and understanding and really helped me feel better about the procedure. She was very professional and very good at explaining the procedure. As I mentioned earlier, I cannot give her enough praise. She is a real attribute to the NHS and an excellent example of a caring Knowledgeable Health Professional. Thank you Maureen.

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Response from Gwen MacIntyre, Senior Nurse, Surgical & Critical care, Hairmyres Hospital

picture of Gwen MacIntyre

Dear mkmk,

Thank you for taking the time to give your lovely feedback following your visit with Maureen. This is a very small department but as you are aware they do very important and valued work.

I am so pleased we were able to calm any fears and make the visit as pleasant as possible given the circumstances and I will gladly pass your kind remarks onto Maureen.

Kind regards

Gwen Macintyre

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