About: Royal Hallamshire Hospital Royal Hallamshire Hospital Sheffield S10 2JF
Posted by Lauren H
I went to the Jessop Wing for what was supposed to be a glucose blood test and for the anomaly scan. I arrived early and had to wait over 45 minutes to be seen initially.
I had expected a bit of a wait but this was just the start of the terrible organisation and communication I was about to witness on my visit. I took a seat to wait for my next appointment which was also late. I was then told I could go home but informed the Nurse that I was supposed to have a scan. After nearly an hour of being told to go and speak to several people, I was informed that my appointment had been given to someone else whilst I waited for my turn in the waiting room closest to the scan desk. I was further disappointed when the incredibly helpful receptionist on the scan desk (who ended up being the only one to help me instead of passing me onto someone else) informed me about what all their supervisors had said, none of which could take a minute out of their appointments to explain to me why this had happened. I had been waiting by this point for over four hours and will now have to pay another set of petrol and parking fees and take another day off work so that the NHS can correct their error. Having a first baby is definitely stressful enough, but I never expected the NHS to add to it.