"Deep Hip Injection - 3rd October at EoC"

About: Epsom Hospital

I cannot praise all the staff enough on the day I had this procedure.

The team in the area I entered were helpful, cheery and extremely professional from the moment I was greeted on entering the ward to get prepared for my hip injection.

I saw at least 4 people and had to complete a few questions but they were all very thorough in their respective jobs.

I have had many procedures over the years, both here in the UK and overseas I would like to thank the doctor and their team.

I was able to walk to the Theatre and once there, the nurses and clinical staff were jolly and put me, a very nervous person, at ease. I was 'put out' so quickly and efficiently. Please convey my thanks to all on that day.

A special thanks also the team for always picking me up/dropping me off - again a wonderful service.

Story from NHS Choices

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Responses

Response from Epsom Hospital

We are really pleased to hear that you had such a positive experience, and found the team so helpful and professional. We have shared your comments, and thanks, with Head of Quality and Improvement for SWLEOC who can share with the wider team.

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