"Burnley urgent care"
About: Burnley General Hospital Burnley General Hospital Burnley BB10 2PQ
Posted by BMSbels (as ),
We arrived at Burnley urgent care at about 9pm with my 2yr old daughter who had fallen off the settee backwards. She was crying and complaining that her neck was hurting. I straight away thought she may have broken her collarbone, as I broke mine twice as a child. I am not a doctor by the way, but am a biomedical scientist. We wait about 3 hrs in total, she was checked for a broken collar bone and told it was not broken and we were sent home.
The next morning my daughter was in the same position I had left her in bed and couldn't get herself up out of bed due to the pain. Thus I took her to my local drop in centre in rawtenstall who most 'helpfully' told me 'if you have come for an X-ray you have come to the wrong place' and told us to go to Accrington.
We decided to take her back to Burnley. This time we waited about 4hrs, and explained we had been sent home the night before but she was still in pain and would like an X-ray doing. The doctor suggested an X-ray straight away. We were informed that my 2yr old had a broken collarbone!
Why was an X-ray not done on the first visit? ? ? Even my 2yr old diagnosed that it was a problem with her neck and she hasn't got any medical knowledge.
Maybe in future the doctors should do a more thorough examination even tho it was around 12am. Then we wouldn't have had to return to the department with a very weary 2yr old in pain!