"Haven't got a clue"

About: King's Mill Hospital

I was supposed to have an appointment from last January in the ENT department. Never materialised. In a different department, Urology,

I was supposed to have another appointment 6 to 8 weeks after seeing a consultant. 17 weeks later I went to my GP to find out what was going on. That took another 2 weeks (2 weeks to see a GP, what is going wrong) and the GP wrote a letter. I had the 6 to 8 week appointment about 23 weeks later. Following that consultation, I was supposed to have an appointment in 2 weeks. I finally get notification and that was 7 weeks. I telephoned Kingsmill to cancel the appointment. I am now referred to another hospital. I was asked if I wanted to speak with the 'Patient Experience Team'. If they spent more money on medical stuff, instead of employing non medical for the sake of it, they may do a better job. btw it now takes me 3 weeks to see my GP, and others I know has taken them a month. The NHS around Mansfield is a disgrace. No wonder the houses are so cheap, I now know the reason. Oh, and charging for patient parking is immoral in my book.

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Response from King's Mill Hospital

Dear reviewer,

We are very sorry to hear about your experience at Sherwood Forest Hospitals. Your experience does not reflect the high level of care we expect our patients to receive here, and we would like to look into the matter to investigate your concerns further.

If you are happy for us to do so, please contact PET@sfh-tr.nhs.uk.

Kind regards,

Communications Team Sherwood Forest Hospitals.

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