"treatment in stroke ward"

About: Forth Valley Royal Hospital / Stroke care

(as the patient),

I felt I was treated as if I did not have a brain. My diagnosis was over turned and I was sent home with a life threatening condition. I believe I could have died and was told by a vascular surgeon that it was sheer luck that I hadn't.

I hope to God that I never need to go into stroke ward again. I have had the surgery to save my life with no thanks to the care I received on the stroke ward which I felt was non existent.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Stirling

Thank you for taking the time to share with us your recent experience. I was sorry to read your posting and I can’t even begin to imagine how distressing and worrying this experience must have been for you.

I recognise that aspects of your care could have been better and would like to be given the opportunity to investigate your experience further so that we can ensure improvements are made, and wondered if you would be willing to speak or meet with me. My contact details are Pauline Marland, Person Centred, Patient Experience Coordinator, telephone 01324 566523 or alternatively you can email me on p.marland@nhs.net

I hope that you that you are recovering well from your surgery and look forward to hearing from you.

Kindest regards

Pauline Marland

Person Centred Patient Experience Coordinator

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