"Prompt and helpful action"
About: South Western Ambulance Service NHS Foundation Trust / NHS 111 South Western Ambulance Service NHS Foundation Trust NHS 111 Exeter EX2 7HY
Posted by Guzzler (as ),
Over 2-3 days a small swelling around temple spread to my ear, which became red and very swollen, but not painful.
I checked with a local Sainsbury supermarket Pharmacist (it was Sunday morning) and she suggested calling 111 and seek medical advice, probably a duty Doctor.
I did this, called 111 (SWAS) and with in 20 minutes had a call from a duty Doctor, prescribing antibiotics, which I collected from the same supermarket.
I would like to thank the service for such prompt and helpful action, which undoubtedly saved a trip to A&E, and would be a far more expensive use of resources.