"2.5 hours later, no information"

About: Stoke Mandeville Hospital

2.5 hours waiting for a registra on the maternity ward. No information. All the mid wife says is they did not get a hand over, do not know what's going on. Selfish, lack of empathy for patients, saying they need a ward Clark.

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Responses

Response from Buckinghamshire Healthcare NHS Trust

Thank you for taking the time to write and post your comments.

I am so sorry to read that you and your wife had been kept waiting for a registrar on the maternity ward at Stoke Mandeville Hospital.

I can understand how frustrating this must have been for you and your wife and we are concerned to learn that this was your experience of Buckinghamshire Healthcare NHS Trust’s services.

We hope that you may be happy to speak with us in some more detail about your experience, so that we can understand what happened more clearly;

If you are happy to share more detail about your specific experience with us, please contact our dedicated Patient Advice and Liaison Service (PALS) on 01296 316042 or email pals@buckshealthcare.nhs.uk