"If only all Hospitals were all like this"

About: Trafford General Hospital

I have a hearing loss and Trafford general is only hospital I have used who seem to understand the difficulties I face . From the pre op check to the Orthopaedic education has been brilliant for me. I can sit in the waiting area after telling the receptionist that I am deaf and not sit on the edge of my seat looking out for my name to be shouted . I can do what others do ,read a paper or just watch the TV (which also has subtitles switched on !) no other hospitals reception remember to tell me when my name is called and I have been left in limbo a number of times!

They even arranged a 0ne to one for my knee preplacement education yesterday as they knew I would not follow a group meeting. So well done and a big thanks for me to all the staff I have met up to now and if my operation goes as smoothly as this I will be more than happy.

Not forgetting the Rheumatology department who also have been brilliant.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for taking the time to post your comments on the NHS Choices website regarding your care in Orthopaedics at the Trafford General Hospital. It is good to receive positive feedback which reflects the hard work and dedication of our staff. We can assure you that your feedback has been shared with the Matron so that it can be shared with the wider team