"Awful experience in A&E"

In summary - it took 12 hours to see a doctor, a further hour to get the right treatment and I spent 4 days in hospital which I am sure was due the decline in condition caused by the delay. I will never go back to this A&E. They couldn't even get me some water.

I went to A&E after having a UTI. I had been prescribed antibiotics by my GP but I took a very quick turn for the worse - severe pain, vomiting, fever.

I was told to wait in the waiting room. I asked for some water as I was very dehydrated and I was told they didn't provide any but I could drink from the sink in the toilet. I was struggling to walk and concentrating on not throwing up so it was very difficult to get there. When I did, the toilet and sink was absolutely filthy. There was no way I was drinking from it.

After 6 hours I saw a triage nurse who said I would be seen within the next hour as I was in so much pain.

After 12 hours, having had to call a friend to help me, and having had my friend report to the desk that I was in unbearable pain, I finally said I couldn't cope and they had to see me.

I was taken through and seen by a junior doctor and given IV paracetemol. This did no good. After a further hour, my boyfriend arrived and demanded I see someone more senior as I was very clearly in far too much pain and when they tried to give me anti-sickness tablets, I threw them back up.

I finally saw a registrar who took one look at me and gave me a dose of morphine.

I then spent 4 days on the ward with a severe, antibiotic resistant, kidney infection. I'm confident with quicker treatment, I would have walked out the next day.

I wont even go into the debacle during my discharge which left me with no meds for 24 hours.