"Extremely disappointed"

About: The Royal London Hospital

I did imagine all this will happend when I was in labour , after I gave birth actually . No communication at all and most of the staff are acting like robots. No care , no nothing . We are all busy but we are dealing with lifes . As my husband was saying: I am a bartender , I am preparing cocktails , for you is the same , the difference is that in hospitality you have to satisfy the guest always , as he is always right . Comparing with hospitals , were you are dealing with lifes ! A total disaster . I knew this will happend , but was to late to change the hospital.

We were afortunated that there were few midwifes that were attentive and help a lot . In rest, most of the staff, were outside the world .

No humanity at all! I definetly don't recommend this hospital.

Story from NHS Choices

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Responses

Response from The Royal London Hospital

Dear Andre02

We are very sorry to read your review and to hear of your experience of our Maternity Service. All off our patients should be treated with compassion and kept fully informed of what is happening at all times.

If you would like to discuss the concerns you have raised here in more detail please contact our Patient, Advice and Liaison Service on 020 3594 2040 or by email: pals@bartshealth.nhs.uk

Kind regards

Barts Health NHS Trust

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