"Rude Orthopaedics - Consultants Secretary"
About: Norfolk & Norwich University Hospital Norfolk & Norwich University Hospital Norwich NR4 7UY
Posted by Anonymous
Called the Consultant's Secretary (Orthopaedics) to enquire about an appointment. They were extremely rude and patronising, didn't want to listen to my enquiry etc and seemed in a desperate hurry to get off the phone. Its a good job I have seen the Consultant before because if thats how their secretary behaves towards their patients I would be worried that is how they would be. The secretary definately needs a lesson in communication skills. I work for the NHS and if I behaved that way it would be reported to my Line Manager.