"Excellent care at a very precious time."

About: Queen Elizabeth The Queen Mother Hospital

Absolutely thrilled with the care and attention I was given when I gave birth to my little girl 13 days ago. Everyone, from cleaners to consultants, chatted, smiled and made my birthing experience amazing. I was explained every step, as I had a c section and all of the staff helped to ease my anxiety. Once I had had my baby both me and my husband were helped on the ward. There wasn't one member of staff that I came up against who I felt like a number to. The cleanliness was second to none and we witnessed the staff ensuring that every crevice was cleaned.

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Responses

Response from Helen O'Keefe, Acting Deputy Chief Nurse and Deputy Director of Quality, East Kent Hospitals University NHS Foundation Trust

Dear Bev

Thank you so much for taking the time to feedback your experience to us. I am delighted that you experienced great care at such an important time in your life. I wish you and your baby well

Helen

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