"Ward 12 poor staff communication"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted by Clarabell
Rang for an update on my mum who has respiratory failure , heart failure and kidney disease . I was told she had a good day and was getting better when I had been earlier in the day to visit her to be told by docs she was deteriorating in which I told the nurse this and their reply was , em am really sorry I've never updated my self with your mums notes.
Why give you false hope . The staff also seem to be standing around a lot and not attending to patients buzzers . I hope I never need any treatment there I've lost all confidence in them .