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ucc

Story from nhs.uk

"ucc"

About: West Middlesex University Hospital

I have a skin condition that means when I flare up I flare up big time with abscesses, the only way I get rid of them is to see the surgeons but 2night the staff wouldn't allow me to see them and said that I need my gp to refer me to the surgeons yet if they sent me to them I would b out of pain. Just wish I didn't have to deal with west mid bit being as its my local hospital I have no choice.

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Response from West Middlesex University Hospital 8 years ago
West Middlesex University Hospital

Submitted on 29/10/2015 at 15:00
Published on nhs.uk on 30/10/2015 at 01:30

Thank you for taking the trouble to bring this matter to our attention. I was sorry to read of your recent experience. As you may know the Urgent Care Centre (UCC) is on the West Middlesex Hospital site but separate from their A&E department and run by Hounslow and Richmond Community Health Care NHS Trust.

We would like the opportunity to look into this further so I would ask that you please contact our Patient Advice Liaison Service (PALS) on freephone 0800 953 0363, or via confidential email at pals.hrch@nhs.net

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