"Waited for over an hour in a&e before being..."

About: Alder Hey Children's Hospital

Waited for over an hour in accident and emergency with an 18 month old baby who was drifting in and out of consciousness!

Story from NHS Choices

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Responses

Response from Alder Hey Children's Hospital

Thank you for taking the time to leave a message about your recent experience at Alder Hey Children’s Hospital. We are very sorry to hear that you were unhappy with the care that your baby recieved at AED. If you have not already contacted the Patient Experience team, we would be very grateful for the opportunity to discuss your experience with you. Please contact Liz Edwards, Head of Patient Experience on 0151 252 5919 or email PALS@alderhey.nhs.uk

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