"My wife's positive experience at QA Portsmouth ENT"

About: Queen Alexandra Hospital / Ear, Nose and Throat

(as a relative),

Having seen her GP just one week before, my wife was referred for tests to the Ear, Nose and Throat department for a lump on her neck. How quick is that? !

In the time she was there she saw the consultant along with another training surgeon, had a scan with the attendant doctor and radiologist and a concluding consultation at the end to give her, happily, the good news that it was not cancer.

There is no way on earth that this service could have been bettered, and the speed at which she was seen with the resulting peace of mind was quite amazing. Well done NHS and thank you.

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Responses

Response from Marion Brown, Head of Complaints and Patient Advice & Liaison Service (PALS), Portsmouth Hospitals NHS Trust

I'm very pleased to hear that everything went so well for your wife and would like to thank you for taking the time to add your comments which will be shared with the staff involved.

Should you ever wish to share your views, good or bad, about the hospital then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039.

With kindest regards

Marion

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Response from Queen Alexandra Hospital

Dear Tipper and Chipper

I'm very pleased to hear that everything went so well for your wife and would like to thank you for taking the time to add your comments which will be shared with the staff involved.

Should you ever wish to share your views, good or bad, about the hospital then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039.

With kindest regards.

Debbie

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