"i was told i had an infection ..."

About: Hexham General Hospital

(as the patient),

What I liked

i was told i had an infection but not given any anti inflamation medication .and i think i was given a placebo pain killer ,as it did not work .

What could be improved

doctor seemed as though he did not beleive me and seemed puzzled by symptoms,did not say what was wrong with me just an assumption what he thought it could be .

Story from NHS Choices

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Responses

Response from Hexham General Hospital

The Trust would like to say how sorry they were to hear of your concerns at Hexham General Hospital. We would like to respond to you in more detail, if you would like to write to our Complaints Department we would be very keen to investigate and provide you with a personal written response. If you do decide to write the address for your letter is:

Complaints Department

Northumbria Healthcare NHS Foundation Trust

Cobalt Business Park

Unit 7/8

Silver Fox Way

Newcastle upon Tyne

NE27 0QJ

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