"Excellent service at Wexham Park Hospital A&E"

About: Wexham Park Hospital / Accident and emergency

(as the patient),

Attended Wexham Park Hospital A&E this morning with a leg and ankle injury. All staff came into contact with were polite, courteous and helpful. The emergency department was so clean and tidy and efficient as was X-ray.

Nurse who treated me called Dee, was understanding, kind and professional.

An excellent experience in not best circumstances. Thank you to all concerned.

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Responses

Response from Claire Marshall, Head of Patient Involvement, Frimley Health NHS Foundation Trust

picture of Claire Marshall

Dear Grateful J

Thanks for taking the time to leave your feedback. I am pleased that you have been happy with the service. Everyone tries really hard to provide care and treatment as if it's their own mum or dad in front of them and it's feedback like yours that makes all their efforts worth while. Thank you for thinking of us. I will pass on your feedback.

I hope you recover quickly

Kind Regards

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Response from Wexham Park Hospital

Dear Grateful J

Thank you for your feedback on your recent visit to ED at Wexham Park Hospital. I am pleased to hear that the staff were helpful, and the service efficient.

We are lucky to have a great team that go the extra mile every day.

I will pass your comments onto the team

Kind Regards

Claire Marshall

Head of Patient Experience

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