"Maternity helpline answered by caring lovely..."

About: Homerton University Hospital

I have had to call the maternity helpline a handful of times this year, mostly being in a state of panic or distress. Every single time the midwife on the other end has been helpful and caring and put me at ease as much as possible. Even calling back after hours for further advice. This team definitely deserves recognition for the outstanding service and wonderful handling of stressed pregnant ladies.

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Responses

Response from Homerton University Hospital

Thank you for taking the time to tell us about your experience of our maternity helpline.

We are delighted to feedback to the helpline team your very positive remarks. If you have any queries or have any further feedback please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on tel. 020 8510 7315 or email PALS.Service@homerton.nhs.uk

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