"Quite happy but rotas could improve"

About: Independent Living Services - ILS South & East Ayrshires

(as a service user),

I have carers at home through the week, morning and lunchtime. I have my son to help at night and weekends. The carers also give me a bath three times a week.

I’m quite happy, it’s nice lassies that come to me and they’re very helpful. They always come on time. It tends to be the same girls that come but if they’re off it could be anyone. Sometimes I don’t know the carer who comes and I don’t like a stranger to give me a bath.

I should get a rota for the week every Saturday but this doesn't always happen. It’s Tuesday today and I still don’t have it for this week. I like to know who’s coming to my house and when, especially when I’m on my own.

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