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Aftercare

Story from nhs.uk

"Aftercare"

About: Leicester Royal Infirmary

The nurses did not know when I could go home. They kept on telling me it would be Saturday & after waiting all day I was sent home on Sunday at 9pm. Since my hospital stay I am incontinent & unable to shower myself but I was not sent home with a care package & a week later still have not had any assistance.

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 27/10/2015 at 12:09
Published on nhs.uk on 28/10/2015 at 01:31

Dear Reviewer,

We are sorry to hear about your recent experience at Leicester Royal Infirmary. This does not reflect the level of care we expect our patients to receive and we would like to investigate your concerns further so we can both help you and improve our service for future patients. If you are happy for us to do so, please email your details (name, address, date of birth and hospital number) as well as the department you visited to communications@uhl-tr.nhs.uk.

Kind Regards,

Communications Team,

Leicester’s Hospitals

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