"Staff seem to work hard."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
What I liked
Staff seem to work hard.
What could be improved
My sister was on ward 14 cancer ward.The first ocassion she was admitted with an infection and was isolated.The room was not cleaned before she was put in there. Myself, her husband and another sister actually cleaned the en-suite and furniture, I was on my hands and knees cleaning the floor It is okay to have handwashing facilities at the entrance, but general cleaning left a lot to be desired. Patient hygiene needs to be addressed. My sister was in several weeks and in that time had 2 baths and 1 bed bath, she was also left to soil herself, being too ill to get out of bed, as were other patients.
I do realise that staff are very busy,but surely someone somewhere needs to sit up and take notice.