"Patient Relations Team"

About: Manor Hospital

(as a carer),

I have had cause to contact the patient Relations Team on several occasions, I have found the staff I have come into contact with uncooperative and rude. They promise to phone you back within hours of your initial call, or the next day, and rarely does this happen. I have waited well over a week on most instances to be called back.

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Responses

Response from Manor Hospital

Hello,

Thank you for taking the time to post a comment. We're sorry to read that you've had to wait longer than expected to hear back from our Patient Relations team, we'll ensure that your comments are passed on.

Regards.

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