"Care in the Emergency Centre"

About: Royal Albert Edward Infirmary / Accident and emergency

(as the patient),

I was admitted to the Emergency Care Unit on recently after collapsing during a meal at a restaurant in Wigan. The attention I received on arriving was outstanding. I was seen within twenty minutes, all checks were done and I was cleared to go home after three and a half hours. I cannot thank the the staff in the unit too much, they were marvellous. Thank you.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust

Thank you for posting your kind comments on the Patient Opinion website following your attendance to the Emergency Care Centre at Wigan. It is always appreciated when someone take the time to let us know of their experience.

I will ensure that the Head of Nursing for Unscheduled Care is made aware of this posting to share with the staff.

Kind regards

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Response from Royal Albert Edward Infirmary

Thank you for posting your kind comments on the NHS Choices website following your attendance to the Emergency Care Centre at Wigan.

It is always appreciated when someone take the time to let us know of their experience. I will ensure that the Head of Nursing for Unscheduled Care is made aware of this posting to share with the staff.

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