"Rubbish"

The staff here were useless, unhelpful and rude. Not all of the staff were, however most of them were. They did not help at all and made you feel alone as you weren't allowed to have proper 'friendships' with other patients. They spoke badly about you behind your back to your parents and other members of staff. Also, they think they know everything because they have learnt it all out of a textbook. They have no idea at all.

Please, do not send your child to ward 3 mental health inpatient unit. It will fill you up with a load of false hope.

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Responses

Response from Coalville Hospital

Thank you for taking time to offer your feed back about Ward 3 CAMHS inpatient ward.

We are very sorry to hear about your experience.

If you would like to discuss this any further then please contact the Patient Advice and Liaison Service (PALS) by either phoning 0116 2950830 or email pals@leicspart.nhs.uk

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