Honest review 3 years under their care......
The staff make you feel very uneasy,no eye contact
You always walk in with an average of 3 members of staff standing around.
1 receptionist who in between anserwing the phone and chatting you have to wait to be booked in so they can finish the conversation about the Christmas Do! 2 nurses the same who don't meet & greet just standing there chatting about how their retirement is coming up and how they just can't wait blahh, blahh,blahh heard it on every visit for 3 years!
Once your booked in, its take a seat.... you sit..sit abit more... and still sit usually approx after 30mins you are eventually weighed also height taken.
bloods are taken after you have see a Consultant.
This dept. Is so under funded that it is also very well known that after 3 years they discharge out of their care. In the last 12 months my appointment has been cancelled 4 times by the dept plus 1 from myself due to sickness bug.
Changes in patient care is 100% needed!
Nurses need to remember that after 20+ years service you keep your personal life to yourself.
Stop cancelling appointments!
Stop changing review period 3 monthly reviews soon changed to 6 monthly now once a year!
Staff need to introduce themselves & make it clear who they are not all badges/roles are showing!
Consultants need to stop bringing up other patients Xray/MRI scans & revealing the patients details in my case a Jennifer and her Xray of her hand! This is not me!
"Just don't go to this hospital!"
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted via nhs.uk
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