"My mother was admitted via A&E, ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
What I liked
My mother was admitted via A&E, Ward 15 and then Ward 3 (elderly care). I found the standard of nursing management and care to be excellent. The nursing staff communicated effectively and sensentively. The nursing focus was on real nursing issues and the nurses were knowledgeable about the details of my mother's progress.
What could be improved
The waiting time in A&E (although the department was busy when we arrived).
I would like to reassure others who may need to use these services particularly with older people.