What I liked
My son was admitted to the paediatric day unit for a minor procedure.I was so impressed with the total professionalism and friendliness of ALL the staff who delvered his care. Special thanks to Louise, the nurse who looked after him, the very pleasant anaesthatist, operating department technician and the surgeon. What a brilliant team. We are so lucky to have such a fantastic NHS!
What could be improved
The waiting time! We had over a 2 hour wait in the outpatient department 2 days before the admission and a 3 hour wait in the day unit before my son went into theatre. He had starved from midnight the night before and was very bored and VERY hungry.
"My son was admitted to the paediatric ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
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