"The nurses work extremely hard ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
What I liked
The nurses work extremely hard for long hours and at the time I was in there was a heatwave and I felt really sorry for them, their uniforms are close fitting and made of strong fabric which must have made them very uncomfortable in the heat but they still managed to do their job.
What could be improved
The cleanliness of the ward was alright but the toilets were only cleaned once per day and as the day wore on I found that I had to clean it before I could use it, which is not easy after major surgery. The patients in Ward 6 are there with bowel problems and obviously this increases the necessity for a 'clean' toilet at all times. Needless to say, as with all hospitals, the food needs drastic improvements. I did not manage to eat anything other than what my visitors brought me. The smell hit the ward half an hour before the food and was enough to put you off eating it anyway.
The routine for leaving the hospital after major surgery was not easy, my husband had to search for a wheelchair and then was not offered help to get me, my belongings to the exit after which we were faced with great difficulties in getting the car near enough to the exit and I still had to be pushed out into extremely heavy rain to reach the car, my husband was absolutely soaked by the time he had me safely in the car.