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Knee replacement

Story from nhs.uk

"Knee replacement"

About: Nuffield Health, Taunton Hospital

5 day stay in the Nuffield Taunton went well. The unit appears well organised and the staff seem happy and cheerful. I can't help but think that the 7.5 hour nurses std shift helps compared to the Nhs 12 hr shift pattern. TV are a bit old but frankly didn't feel the need to watch much. Physio team enthusiastic and professional. Nurses great. Care assistants cheerful and medical staff brill. Food good also. Would happily recommend.

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Responses

Response from Nuffield Health, Taunton Hospital 8 years ago
Nuffield Health, Taunton Hospital

Submitted on 02/02/2016 at 13:54
Published on nhs.uk on 03/02/2016 at 01:30

Thank you for your review regarding your knee replacement at the Nuffield Health Taunton Hospital. We are delighted that you would recommend our services following your procedure. We pride ourselves on our Matron led care putting patient safety at the heart. Here at Nuffield Health Taunton Hospital highly trained consultants, experienced medical professionals, administration and support services all work to ensure you get the best possible care. It is important that your experience is positive from all our staff and we thank you for noting this.

We have taken on board your comment about the TV. We currently have complimentary flat screen wall mounted TVs and Wi-Fi available in all our rooms. As part of our routine maintenance we undertake a refurbishment programme, where we strive to continuously meet customer expectations.

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