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Ward 16

Story from nhs.uk

"Ward 16"

About: University Hospital Of North Durham

I was admitted to the ward on a monday and I am a very anxious person the staff helped reassure me straight away and even the cleaners help keep spirits up so all staff on the ward are fantastic I needed to goto another hospital for a scan and a 1st year student nurse accompanied me they were brilliant they helped keep my anxiety low at all times. I also had a panic attack while on the ward and as soon as staff got informed by another patient they came to help straight away I am now getting transfered to another hospital and wish I could take the staff with me.

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Responses

Response from University Hospital Of North Durham 8 years ago
University Hospital Of North Durham

Submitted on 27/10/2015 at 09:59
Published on nhs.uk on 28/10/2015 at 01:31

Thank you for providing feedback on your recent admission to Ward 16 at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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