About: Southmead Hospital

Last week while waiting to see my husband I was sitting downstairs people watching.

I heard a strange noise and it was an older man pulling a large bag across the floor by the handle because it looked too heavy for him to carry.

I saw a young Doctor walking towards the man and he went up to him and spoke and the Doctor picked the bag up and put it on his shoulder and walked with the man to where he was going.

What a lovely young man.

Good luck with your career.

Story from NHS Choices

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Response from Southmead Hospital

Dear Anonymous – thank you for taking the time and trouble to post your experience on the NHS Choices website. Regrettably there is not enough information to allow me to pass on your comments to the particular doctor concerned, but I am sure with an attitude as positive as the one you observed he would not expect praise.

Kind regards – Steve Sykes

Advice and Complainants Team

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