About: Royal Surrey County Hospital

I am very grateful to th Doctor's and staff for making me better . But from what I experienced there was a lack of communication between a particular nurse who seemed not to be able to use the nebuliser I needed and indeed plug it into the oxygen an walked off. Also I need to have an introvenious put in my hand as the other hand had swollen I asked if they could do it they nodded. Later after waiting an hour i learned they could not have been qualified.Also my blood samples and cultures were lost in A&E no new culture bottles were available when it needed to be done again nor was there a stand available for the infusion one night so the bag was hocked on the wall.. However my Doctors even though they looked exhausted were efficient and most all of the nurses.

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Response from Royal Surrey County Hospital

Thank you for taking the time to share your feedback and highlighting these issues to us. I have passed your comments onto the head of the department to look into.

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