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Care Opinion

Fantastic service

Story from nhs.uk

"Fantastic service"

About: Gosport War Memorial Hospital Portsmouth Hospitals University NHS Trust

Within 1 hour my finger injury was assessed, x-rayed, treated and I was on my way home.

The staff were all professional, friendly and explained what was happening at each stage.

I could not have asked for a better service, thank you to all who were a part of my experience.

This is one tiny example of why we are so lucky to have a National Health Service.

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Responses

Response from Jane Tibble, Complaints and PALS Officer, Complaints and PALS, Southern Health NHS Foundation Trust 8 years ago
Jane Tibble
Complaints and PALS Officer, Complaints and PALS,
Southern Health NHS Foundation Trust

Submitted on 29/10/2015 at 12:36
Published on Care Opinion at 13:38

The Minor Injuries Unit at Gosport War Memorial Hospital is managed by Portsmouth Hospitals NHS Trust (PHT). We have forwarded your valuable feedback to PHT who will share your compliments with the staff concerned. I have been asked to thank you for taking the time to write about your experience.

Kind Regards

Jane Tibble

Customer Experience Advisor

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Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 8 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust

Submitted on 29/10/2015 at 14:27
Published on Care Opinion at 16:25

Dear Yvonne I'm very pleased to hear that everything went so well for you and would like to thank you for taking the time to add your comments which will be shared with the staff involved. Should you ever wish to share your views, good or bad, about the hospital then please e-mail our Patient Advice & Liaison Service on PHT.PALS@porthosp.nhs.uk or telephone 0800 917 6039. Kind regards. Debbie

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