"Poor pre-assessment experience"
About: Wansbeck Hospital Wansbeck Hospital Ashington NE63 9JJ
Posted by Anonymous
I attended my pre-op assessment yesterday at Wansbeck and left feeling much worse about my upcoming surgery than I did when I went in. Although the staff were pleasant enough I wasn't asked if I had any questions, and those that I did manage to ask were not answered satisfactorily.
I am having a pelvic osteotomy which will mean I am only able to put minimal weight through my leg for 6 weeks, and obviously moving will be difficult with a broken pelvis! I asked about Occupational Therapy equipment and was told that the OT would see me on the ward, but I wouldn't need any equipment as I 'wasn't having a total hip replacement so I won't have restrictions on my movement'. They also said I'd 'manage but it might be a bit uncomfortable'. I live on my own! My friend had the same surgery at Wansbeck but pre-assessment at Hexham - she saw an OT and had all equipment delivered pre-op. Why the discrepancy in service?
I also had questions about pain relief, and the Pharmacy Technician made a note that I would like to speak to someone, but I don't know if this will be pre or post op. My main worries are around painkillers and these have not been allayed.
I stood outside the hospital and cried after my appointment - it seemed like everything that needed doing from the hospital's perspective got done, and my questions and concerns were inconsequential. Hugely disappointed and now very anxious about whay awaits me as an inpatient.