"My first visit to hospital for 30 years"

About: Southmead Hospital

I was admitted for 4 days for an infection . The care I received was top notch the staff are obviously under pressure but never let me know. Nothing was too much trouble from my admission at A & E to the discharge lounge everyone was helpful and cheerful. The consultant deserves a special mention they have a fabulous bed manner that made me relax at once and was able to give me a very quick diagnoses that was confirmed later by ct scan thank you all you are a great team who brings the building alive

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Responses

Response from Southmead Hospital

Dear Sue – thank you for taking the time to post your views of the hospital. I am pleased that you felt well looked after by the staff and that you gained the view that staff really do value the patients and do their utmost to provide a positive experience at what are often anxious and distressing times. Your kind comments will be shared with the teams involved.

Kind regards – Steve Sykes

Advice and Complainants Team

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