"A and E Experience"

About: Darlington Memorial Hospital

My mother was admitted to A and E today with a nasty head wound, I just want to say what fantastic care she received from all staff concerned. Hospitals get a lot of bad press but want to give credit to a wonderful team at Darlington Memorial A and E. Thank you to all concerned a credit to the N H S.

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Responses

Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to A&E with your mother at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care she received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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