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They don't care what kind of people work for them

Story from nhs.uk

"They don't care what kind of people work for them"

About: Liverpool Heart and Chest Hospital NHS Trust HQ

I tried to make a complaint about a staff member over and over again and was transferred through to random people that couldn't deal with it, then I received an email saying they consider the matter closed even though they did nothing and the receptionists are the cheekiest I've ever spoken to. Worst hospital ever.

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Responses

Response from Liverpool Heart and Chest Hospital NHS Trust HQ 8 years ago
Liverpool Heart and Chest Hospital NHS Trust HQ

Submitted on 20/10/2015 at 16:31
Published on nhs.uk on 21/10/2015 at 02:31

At Liverpool Heart and Chest Hospital we always seek to learn from your experience. Please be assured that we will listen to you, because we care and we want to make a difference. Please contact our Patient & Family Support Team on 0151 600 1517 or 0151 600 1257 and they will listen to your concerns and advise the best way forward.

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