About: Royal Free Hospital Royal Free Hospital London NW3 2QG
Posted by Sagar Nair
A excellent hospital medical staff are very good and the vascular surgery are very helpful in explaining the procedures for the risk involved in undergoing an operation. They take care and attention when asked questions regarding the surgery, and follower up with a excellent post operation service.
The only complaint I have and this maybe a transition process is the re-appointment process. This could be because as the hospital was moving to a more efficient electronic appointment process, as there were hic-up in in the system. Further improvement could be made by using email as well keeping the telephone reminder service. In a number of instances the appointment letter was received after the appointment was made or on the day of the appointment.