"ENT Department - a one day a week operation"

About: Royal Sussex County Hospital

I asked for an ENT appointment regarding a long-term nasal problem. I received an appointment for a Tuesday, a day I always have to work and asked if it could be changed to another day of the week. I was told no it couldn't because ENT only worked on Tuesdays.

Maybe the ENT department of the Royal Sussex hospital should come into the twenty-first century and actually allow the patients who use its services to have appointments on more than one day a week!

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Responses

Response from Royal Sussex County Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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