"Renal pain"

About: Princess Royal Hospital (Haywards Heath)

Sorry for my English, I'm helping me with the translator

I entered the emergency the day Thursday, I do not speak English and a nurse could help me with the Portuguese, the nurse just took my urine sample, including with terrible pain in my right kidney, which was going forward, groin and leg pain insportable and I have a history of kidney stones, no doctor saw me, take 3 hours in emergencies and was upgraded to a room with a man, as forgotten, I take my coat and went, I think the language has not helped me.

Yesterday a friend took me back, the pain increased, a very kind doctor has helped us a lot, my tomography could see that I had a stone in the urethra which would see a urologist, they saw my studio eh reported that there was nothing in the kidney, but saw something in right ovary as a cyst or calcification, they called gynecology, certainly very good also, they checked me and said it was not clear my diagnosis, they would ask an ultrasound emergency but could not make it that day because there was nobody at 5 pm, you would call me, I was sent to my house and gave me pain relievers, which help a little, but I left knowing that I have some nearly 6 millimeters but no one knows exactly where and what should be done

Natalie Cherigny

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Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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