"Thank you!"

About: Southmead Hospital Southmead Hospital Bristol BS10 5NB

Posted via nhs.uk 8 years ago

I was fully expecting not to be impressed due to experiences at two other local hospitals with my late mother. However I cannot speak highly enough of the care which was shown by everyone to both my sick father & to us the family. Staff at all levels showed sensitivity & respected his dignity & treated him like an intelligent human being. (something lacking in other hospitals)
Difficult news was delivered so expertly & with such an awareness of everyone's feelings. I really commend the young SHO who did this The support they gave us was superb as well.- Just the right level.
Thank you particularly to staff on Gate/ward 26b.

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Southmead Hospital

Submitted on 06/11/2015 at 10:42

Published on nhs.uk on 07/11/2015 at 01:32

Dear Angela – I was pleased to learn that your father received good care from the staff here at Southmead and that their support was extended to the rest of your family. Thank you for taking the time and trouble to post your views these will be shared with the staff on Gate 26B and the clinical team.
Kind regards – Steve Sykes
Advice and Complainants Team

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