"staff at a and e marvellous!"

About: St Richard's Hospital

I have never written a review before and I expect I never will again, however, I want to praise the a and e dept for the help and support I got in there with a admittance for a stomach problem.

2 peopl one a staff nurse and a sister looked after me as if I had been a personal friend! Nothing was too much trouble for them and they both continued to make me as comfortable and smiling while I was in there which was nearly 5 hours! It wasn't the staffs fault I was in that long it was a nasty admission came in that took up the time and what was to be my bed space on a ward was given up for this poor patient.

When a bed became available up on the ward, the two members of staff both came up to say goodluck and goodbye. I dont think this service would of gone on in any other hospitals, believe me I know ive been in enough of them.

Moral of my review is to say....on a emergency dept, keep calm, be nice back to the staff and they will treat you how you want to be treated with kindness, support and respect! Well doe the two sues

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Response from St Richard's Hospital

Thank you so much for taking the time to write this review, it really will be appreciated by the A&E department, especially the 'two Sue's'!

It is always a real boost to morale when patients such as yourself take the time to write and acknowledge the pressures under which staff work, and to be understanding regarding waiting times and clinical priorities.

With very best wishes.

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