"total lack of communication and follow up"

About: Scunthorpe General Hospital

I came in march this year. I was told that rf treatment appointment would be organised. I have been calling ever since... and either the phone rings with no answer, i leave a message but don't get a call back or 5 tomes the phone has been picked up but then immediately hung up again.

I have a very active 7 year old child i need to care for and entertain.

I am down to 5 hours sleep a night (if I'm lucky )

I'm already on enough painkillers to knock out a small elephant.

Could someone please do something

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Responses

Response from Scunthorpe General Hospital

Hello, I'm sorry to hear about this, please can I suggest you contact our patient advice and liaison team so they can look into this further? You can ring them on 01724 290132 or email nlg-tr.pals@nhs.net Kind regards, Sarah Mainprize

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