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Main entrance disable toilets

Story from nhs.uk

"Main entrance disable toilets"

About: Churchill Hospital

I visite the Churchill Hoipital every week for chemo treatment, my wife comes with me, she is disabled and use's the disable toilets, she has stated that your cleaning staff are still using the old toilet brushes that are full of feces and hold so many germs

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Responses

Response from Churchill Hospital 8 years ago
Churchill Hospital

Submitted on 22/10/2015 at 12:02
Published on nhs.uk on 24/10/2015 at 02:32

Thank you for your comments regarding your recent visit to the Churchill Hospital.

We are very sorry that our facilities were not at the high standard that we expect.

We would like the opportunity to investigate the issues you have raised and provide you with a response.

If you would like us to do this, please do not hesitate to contact the Complaints Team on 01865 227128 or at complaints@ouh.nhs.uk and we will be happy to discuss the complaint process with you.

Kind regards.

Complaints Team

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